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Cuántalis proposes to improve and control telecom expenses, acting on total cost of ownership (TCO) and actual customer consumption and usage, within the specific legal and contractual framework of each customer, its organizational structure and processes, as well as its priorities as to available market technologies.
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Value creation through achievement of direct savings |
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Refunds for billing errors |
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Follow-up on implementation of recommendations, and control over savings implementation |
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Achievement of most excellent terms and conditions |
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Simulation of future contract value based on current consumption profile according to customer specific migration scenarios |
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Advice on contractual and regulatory security by signing a contract that protects the interests of our customer, providing legal certainty, flexibility, no hidden retention clauses, guaranteed SLAs, applicability of penalties, etc. |
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Verification of contract compliance, monitoring and verification of prices and other terms, SLA's, contract value regularizations, discrepancy management, etc. |
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Assistance in negotiating long-term worldwide global contracts (in Basic Telecommunications Services and Value Added Services) towards a strategic supplier-customer relationship, with a view to achieve common business objectives |
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Elaboration ICT Master Plans and keeping them up-to-date |
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Specialized consultancy on decision making for investments and expenses in private telecommunications infrastructure |
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Economic feasibility studies and ROI calculations for scenarios of technological evolution (VoIP, Only Mobile, Convergent Services, etc.) |
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Training in TEM methodology; and practical TEM case studies |
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Effective Telecom Expense Management |
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Executive summary dashboards, establishment and follow-up of KPIs |
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Inventory management of all invoiced services |
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Reports on expense and usage evolution |
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Management of adds, cancellations, moves and changes |
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Cost allocation and secondary invoicing |
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Payment reconciliation |
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Action on behalf of the end customer, as Audit and Control Office of Global Contracts, as to ensure the attainment of its economic and service level objectives, within an environment of complete legal security. |
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Continuous and integrated management of all Enhanced-TEM processes through outsourcing (Business Process Outsourcing) |
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